For Fast, Easy Integration, Outsource Your Encompass Integration to Core10

The mortgage industry is a competitive space and staying competitive means investing in new technology to streamline the lending process, increase profitability, and reduce cycle times from application to closing.

To achieve these goals, many lenders turn to Encompass® by ICE Mortgage Technology®. Used in more than 50% of residential lending transactions in the United States, this end-to-end digital mortgage solution allows third-party mortgage service providers to integrate into their platform, resulting in a better experience for lenders and increased profit for companies that own the integrated mortgage products.

Because Encompass is so heavily used in the mortgage industry, partners supporting lenders find that integrating with Encompass significantly enhances their ability to serve their customers effectively. However, this integration requires specialized expertise and significant bandwidth—resources that many companies find limited. Thankfully, experienced ICE partners like Core10 are available to make this integration process both successful and efficient.

How Core10 Can Help with Lending Solutions

The Core10 and ICE partnership is the integration solution partners need to stay competitive in the lending industry. Core10 works hand-in-hand with ICE to create an integration service within market rates and delivers an on-time and complete Encompass integration. 

“ICE partners use Core10 integration services because it is the quickest and easiest way to get their mortgage service up and running in the Encompass platform, resulting in a quicker ROI.” 

— Alison Brandt, Engineering Manager at Core10

Core10 offers a complete package to ICE partners, including:

• Project management

• UI design and development

• ICE training 

• Support and maintenance offerings

The goal of this complete package is to leave ICE partners feeling confident in their ability to use and sell the new integration with Encompass. Here’s how they collaborate. 

1. Core10 works directly with ICE partners to understand their business requirements and goals and determine which ICE APIs are appropriate for the client. Our experts have worked with multiple ICE integration methods and can make a recommendation about which is best aligned to your needs.

2. Core10 has its own Encompass instance and ongoing, shared communication channels with ICE. Development can begin immediately thanks to the streamlined partnership between Core10 and ICE that allows direct communication and streamlined development and testing. This is a great benefit for lending partners who want to be integrated into Encompass as soon as possible.

3. Core10 provides code that undergoes multiple checks and balances. This ensures the highest quality. Tools such as ESLint, Prettier, and StyleLint enforce consistent formats and best practices. With every integration, info and error logging, unit test, documentation, API collections, and user guides are included. 

   
   
   

Three Phases to Outsource Encompass Integrations

A typical Encompass project consists of three high-level phases. 

1. The Discovery Phase

   This pre-development phase is when the Core10 team works closely with the ICE partner to understand their business requirements. At this time, a project plan and timeline are confirmed.

2. The Development Phase

   Core10 develops the integration after an introductory call between the development and ICE support teams. Core10 connects ICE and partner APIs, maps data, develops or updates user interfaces, makes product configurations, performs unit tests and writes documentation. Throughout the development phase, Core10 and ICE meet at least once a week to keep the project on track.                                                                                                      

3. The Testing & Knowledge Transfer Phase

   Core10 works with ICE to ensure that all end-to-end features work properly in Encompass Desktop and Encompass Web. Core10 works directly with ICE architects to test all end-to-end features and allows ICE to run their own test cases and check their logs. Changes to the code are made to pass both the partner and ICE’s test cases. 

   Once approved, Core10 meets with the partner’s development team to walk through all code, documentation, and user guides. They also meet with the partner’s business team to instruct them on the Encompass administrative and user perspectives of the integration and ensure they are comfortable onboarding customers. 

Upon completion of the testing phase and once an ICE partner goes live in Encompass, they can optionally receive ongoing hosting, support, and maintenance from Core10. This gives them peace of mind knowing they have a team of experts available to swiftly resolve issues that arise. 

Success from Core10’s Partnership with ICE & Encompass

Experian is one of many satisfied ICE partners who utilized Core10’s knowledge and expertise to quickly integrate Encompass. Experian faced revenue gaps and needed to enhance customer experience to stay competitive in the mortgage industry. 

The Core10 solutions for Experian included:

• An Encompass-certified development team with a proven track record of building quick and seamless integrations.

• A complete integration between Experian’s verification service and Encompass.

• An Encompass integration that was on time and within budget. 

For Experian, the Encompass integration helped them leverage opportunities to better serve existing customers and reach new customers. As a result, Experian saw positive ROI and increased revenue.

Core10 and ICE Partnership

Core10 has found great success in working with ICE Mortgage Technology. The partnership between the two companies has proven to be highly collaborative, with a focus on achieving common goals. With ICE Mortgage Technology's assistance, Core10 has been able to grow and improve its integration offering. Collaborations on contracts, timing, and client needs have all contributed to the success of the partnership. Core10 has been impressed with the level of support received from ICE. Ultimately, Core10 is proud to be ICE’s partner and looks forward to continuing to foster this valued relationship.

"Working with the Core10 team has been a pleasure. They are a great partner and continuously check in with us to ensure that we are satisfied with their work. They consistently find ways to meet and exceed the needs of our customers, which is a true testament to their commitment to quality and customer satisfaction.”

Nicole Donahue

ICE Mortgage Technology 

Partner Alliance Manager

Ready to Realize Greater ROI More Quickly?

Core10 has a unique and tight-knit partnership with ICE, regularly meeting with ICE account managers and architects to ensure code meets evolving requirements. Our teams can communicate quicker and more effectively to accelerate development and testing timelines, giving ICE partners a faster and higher ROI. Don’t leave net new revenue waiting on lagging integrations.

Find more on the value of integration partnerships by checking our Encompass integration service offerings.