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saas

A Tale of Two Yard Sales

In my old neighborhood, the first weekend in October was the Neighborhood Yard Sale. And it was a capital-B Big Deal. For most of us, it was a chance to do a few minor decluttering or organization ...

Right-Size Your Implementation

I sat across the table from my friend and sipped my tea as she described her weekend. Her new business school class had put together an outing to get to know each other, and they decided on playing a ...

10 Hiring Best Practices for Your Next Implementation Specialist

You’re sitting at home and decide to watch a movie. You pull up Netflix and scroll through what feels like an endless array of movies before stumbling upon a title you remember someone in your circle ...

Are You Giving Onboarding and Implementation the Attention They Deserve?

For SaaS (software as a service) companies, implementing new clients to the platform is critical for success. Onboarding (including data migration, new client setup, customization and configuration) ...
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